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BO JACKSON ELITE SPORTS / CANGELOSI BASEBALL LESSON CANCELLATION POLICY
Program Refunds: All camps and clinics are none refundable within 2 weeks from the start date of the program. Inside two weeks and after the program starts a credit to your account at the dome will be credited for future use at the dome. No cash/credit card credit will be given within 14 days prior to a start of a program.
CANGELOSI BASEBALL LESSON CANCELLATION POLICY
Cangelosi Baseball has implemented a policy with regard to the cancellation of personal and group lessons. This policy, effective November 15, 2011, will apply to both our customers and to Cangelosi Baseball staff.
This new policy will be a structured way for Cangelosi Baseball and our customers to control the cancellation of lessons while still allowing for unexpected events and sickness. Please read the below information about the changes in our company’s cancellation policy.
24 HOUR NOTICE
The policy states that any scheduled lesson may be cancelled without penalty if done so at least 24 hours in advance of the scheduled time by the client or the instructor.
LESS THAN 24 HOUR NOTICE
Clients will be allowed two (2) short-notice cancellations without penalty within a one year period. After that you will be automatically charged for the lesson. If Cangelosi Baseball makes a scheduling error or calls to cancel a lesson within 24 hours of the scheduled time and is unable to provide an appropriate house/pro instructor that will count against Cangelosi Baseball. Cangelosi Baseball is also allowed two (2) scheduling errors/last minute cancellations within a one year period. Any cancellations/scheduling errors after this will result in a lesson credit to your account.
Any lesson that you do not show up for without calling prior to the lesson time will automatically be charged as a lesson.
All packages are non-refundable
In an effort to keep you informed of scheduled lessons we send out lesson reminders via e-mail. It is very important that we have your email address. Please call the front desk at 815-221-6000 with your e-mail address so we can keep you informed of your lesson schedule and other events throughout Cangelosi Baseball.